FAQ's
Frequently Asked Questions (FAQs)
What areas do you serve?
Staffordshire Taxi Service operates throughout Staffordshire and its surrounding areas, providing both local and long-distance transportation services.
How do I book a taxi with Staffordshire Taxi Service?
Booking a taxi with us is easy. You can either call our booking hotline or use our online booking platform. Simply provide us with your pickup location, destination, preferred pickup time, and any special requests you may have.
Are your drivers licensed and insured?
Yes, all of our drivers are fully licensed, insured, and undergo rigorous background checks to ensure your safety and peace of mind.
What types of vehicles do you offer?
We have a diverse fleet of vehicles to suit your needs, including sedans, SUVs, minibusses, and wheelchair-accessible vehicles. Whether you’re traveling solo or with a group, we have the perfect vehicle for you.
How far in advance should I book my taxi?
We recommend booking your taxi at least 24 hours in advance to secure your preferred pickup time. However, we also accept last-minute bookings, subject to availability.
Can I cancel or modify my booking?
Yes, you can cancel or modify your booking free of charge up to 1 hour before your scheduled pickup time. Simply contact our customer service team, and they’ll assist you with the changes.
Do you offer airport transfer services?
Yes, we specialize in airport transfers to and from all major airports in the region, including Birmingham Airport, Manchester Airport, and East Midlands Airport. Our professional drivers will ensure you arrive at the airport on time and in comfort.
How do I pay for my taxi ride?
We accept cash, credit/debit cards, and contactless payments. You can pay the driver directly at the end of your journey, or you can prepay when booking online.
Are your taxis wheelchair accessible?
Yes, we have wheelchair-accessible vehicles available upon request. Please inform us of your accessibility requirements when booking, and we’ll ensure you have a comfortable and convenient journey.
Is your service available 24/7?
Yes, we operate 24 hours a day, 7 days a week, including holidays. Whether you need a ride early in the morning or late at night, we’re here to serve you.
Contact Us
If you need to get in contact with us, don’t hesitate to call or send us an email, and we’ll respond as soon as we can.
Visit us
SureStore building office inside Industrial Estate Trent Valley Road, Eastern Ave, Lichfield WS13 6UY
Email Us
staffordshiretaxiservice247@gmail.com
Call Us
01543 7322 47